LiveChat

LiveChat Alternatives

Discover the 10 best alternatives to LiveChat.

Smart recommendations
Customer Support # customer-support# live-chat# sales# ecommerce# ai-agent

Why Look for LiveChat Alternatives?

Looking for alternatives to LiveChat? Whether you're seeking different features, better pricing, or exploring options before committing, we've compiled a comprehensive list of 10 alternatives.

Our top recommendation is Chatwoot, which offers Open-source customer support platform with an omnichannel inbox, AI assistant and knowledge base, available self-hosted or as a managed cloud.. Other notable options include Tidio, Gallabox, Chatbase , and more.

Each alternative below has been evaluated based on features, pricing, user feedback, and how well it serves as a replacement for LiveChat.

Top LiveChat Alternatives

#1
Chatwoot

Chatwoot

Open-source customer support platform with an omnichannel inbox, AI assistant and knowledge base, available self-hosted or as a managed cloud.

Customer Support Freemium From $19/mo
#2
Tidio

Tidio

Customer service platform for SMBs combining live chat, help desk ticketing, Flows automation, and the Lyro AI support agent.

Customer Support Freemium From $29/mo
#3
Gallabox

Gallabox

Conversational AI platform for WhatsApp that automates sales, marketing, and customer support with no-code tools.

Customer Support Paid
#4
Chatbase

Chatbase

AI agent builder that trains chat, email and voice agents on your own files and URLs to resolve customer support questions end to end.

AI Freemium From $32/mo
#5
Weav

Weav

AI customer support platform that trains agents on your own help docs and product content so they resolve tickets end to end across chat, email and WhatsApp.

Customer Support Freemium From $29/mo
#6
LiveAgent

LiveAgent

An all-in-one customer service platform combining ticketing, live chat, a call center and AI agents in a single help desk.

Customer Support Paid From $19/mo
#7
Watermelon

Watermelon

AI agent for customer service that answers questions, executes actions and resolves conversations independently across email, WhatsApp, chat, phone and social media.

Customer Support Freemium From $99/mo
#8
Missive

Missive

Missive is a shared inbox that lets teams collaborate on email, SMS, WhatsApp and social messages with internal comments, assignments and collaborative drafting.

Customer Support Paid
#9
Smartsupp

Smartsupp

Smartsupp is a customer messaging platform that combines website live chat, WhatsApp, Messenger and email in one inbox with AI agents and automations for online stores and small businesses.

Customer Support Freemium From $24/mo
#10
PostOwl

PostOwl

4.9

X/Twitter & LinkedIn AI replies & posts generator that mimics your unique voice.

Social media Freemium From $9.99/mo

LiveChat Features

  • → Message Sneak-Peek
  • → Omnichannel Support (WhatsApp, Messenger, SMS)
  • → AI Copilot (Summaries & Suggestions)
  • → Visitor Tracking
  • → Built-in Ticketing System
  • → Canned Responses
  • → Customizable Chat Widgets
  • → 200+ Third-party Integrations

LiveChat Pros

  • Highly intuitive and slick user interface
  • Seamless connection with major CRM and Ecommerce tools
  • Proactive engagement features like 'Eye-catchers'
  • Extremely reliable with low message latency

LiveChat Cons

  • Per-agent pricing can become expensive for large teams
  • Starter plan is limited to 60 days of chat history
  • Advanced AI and analytics tools require higher-tier plans
  • Complex API integrations may require technical expertise