Weav

AI customer support platform that trains agents on your own help docs and product content so they resolve tickets end to end across chat, email and WhatsApp.

Customer Support # ai-agent# customer-support# helpdesk# chatbot# ticket-automation# ai

Quick Facts

Pricing Model

Freemium

Pricing Options

Monthly

$29 /mo

Key Features

→ AI agents trained in one click from your site, help docs, URLs or uploaded files
→ Unified inbox for chat, email and third-party messages where humans and agents share one workspace
→ Automated AI drafts on lower tiers and automated AI sends on Pro and above
→ Contextual escalation and handoff to a human when the agent cannot resolve
→ Programmable chat widget embeddable in web and mobile app interfaces
→ Continuous retraining from your team's real resolved tickets, scheduled on the top tier
→ Basic to customizable reporting by tier, plus standard and advanced integrations
→ Optional add-ons: extra AI credits that roll over, extra seats, extra custom emails, branding removal

Pros

Longest commission window of any program on this rail, at 30% for a full 24 months
Free starter plan and a low 29 per month entry tier make it easy to trial
Pricing is fully published, including a per-feature comparison table and every add-on price
Extra AI credits roll over to the next month instead of expiring

Cons

Publicly launched in June 2026, so there is little independent review coverage to weigh
AI-message metering plus separate credit, seat and email add-ons makes real monthly cost hard to predict
Lower tiers cap teammates at 2 to 3 and gate automated sending behind Pro
The Weav name collides with several unrelated companies, which makes independent research awkward

Technical Performance

Lighthouse Audit

Speed

77/100 C

Accessibility

83/100 B

Best Practices

100/100 A

SEO

85/100 B

Core Web Vitals

LCP 1.4s

FCP 1.4s

CLS 0.003

TBT 1.0s

Speed Index 3.6s

Performance data measured via Google Lighthouse. Fast load times indicate a well-optimized product that won't slow down your workflow.

User Reviews

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